Collections Representative

Requisition Number 08-1375
Post Date 11/26/2008
Job Title Collections Representative
City Hialeah
State FL

Description

Everest University - Hialeah, FL Campus

Req # 08-1375

General Duties:
* Oversee company internal and external collection portfolios.
* Maintains aging results within established performance objectives and corporate accounts receivable goals ensuring minimal bad-debt exposure.
* Tracks and maintenance all student accounts throughout the collection process ensuring prompt payment recovery of all outstanding balances.
* Performs student account maintenance activities to include account reviews, reconciling aging levels, verifying account clearances, applying payments, monitoring collection activities, and updating accounts in compliance with established corporate policies and procedures.
* Under established department guidelines, performs and processes the collection of past due accounts and delinquent balances through direct contact with students by letter and telephone. May assist students in establishing payment plans to bring accounts current and in compliance with the terms and conditions of the student s financial option.
* Ensures timely follow up of cash receipts and payment promises.
* Performs research in response to inquiries and concerns regarding student financial matters.
* Prepares or coordinates reports measuring accounts receivable levels.
* Maintain relationships with external collection agencies to ensure proper account maintenance.
* Performs other duties as assigned or apparent.

Requirements

* Bachelors Degree preferred, not necessary
* Five to seven years experience in accounts receivable/collection environment. Prefer familiarity with student loan programs. Must be highly motivated and be a team player.
* Must have the ability to ability to effectively organize and establish priorities.
* Must have excellent communication, negotiation and problem solving skills.
* Computer skills are a must.
We offer competitive compensation and an excellent benefit package including a comprehensive healthcare program and a 401k plan.

Qualified candidates ONLY - apply online for consideration and the potential opportunity to work with a dynamic and growing company.