Student Accounts Representative

Requisition Number 08-1378
Post Date 11/26/2008
Job Title Student Accounts Representative
City Hialeah
State FL
Minimum Experience 2
Preferred Experience 3
Description

Everest Institute, Student Account Representative for our Hialeah, Florida Campus.

Req # 08-1378

* Under general supervision, this position is responsible for supporting student account maintenance and performing billing activities to ensure accounts receivable levels are processed in accordance with established company profitability goals and objectives. Process all forms of disbursements, cash receipts, and refunds in accordance with State/Federal regulations and Company policy. This position may coordinate collection activities with the Campus Support Center and third party agencies.

* Advise students regarding their payment options and financial policies.
* Post student tuition and fees. Issue system generated receipts.
* Bill and collect payments from third party agencies for student tuition and fees.
* Prepare daily bank deposits, reconcile cash receipts, and complete Cash Receipts Journal for weekly submission to the Campus Support Center as required.
* Assist in charging tuition and fees as well as review monthly earnings.
* Provide customer service and answer student inquiries regarding their financial status.
* Review student payment plans for completeness and accuracy.
* Update appropriate tracking systems for timely billing and collections.
* Process forms related to student status changes in accordance with Company policies and procedures.
* Perform student account maintenance activities to include account reviews, reconcile aging levels, verify account clearances, apply payments, monitor collection activities, and update accounts in compliance with established company AR Management policy and procedures.
* Ensure timely follow up of cash receipts and payment promises.
* Process incoming and outgoing mail within the Business Office.
* May be required to maintain bookstore operations.
* Track and maintain student accounts throughout the collection process to ensure prompt payment of outstanding balances.
* Perform other duties and responsibilities as assigned.

Requirements

* Requires some college coursework and two to three years experience in an accounting related environment and two years experience in a customer service related environment, or an equivalent combination of education and experience.
* Familiarity with student loan programs preferred.
* Must be highly motivated and be a team player.
* Must have the ability to effectively organize and establish priorities.
* Must have excellent communication, negotiation and problem solving skills.
* Computer skills are a must.
We offer competitive compensation and an excellent benefit package including a comprehensive healthcare program and a 401k plan.

Qualified candidates ONLY - apply online for consideration and the potential opportunity to work with a dynamic and growing company.