Corinthian Colleges Inc.
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Tempe,
AZ
WyoTech - Tempe, AZ
Req#: 09-2607
WyoTech and our parent company, Corinthian Colleges, Inc., are enjoying robust growth as we prepare students to succeed in today’s employment market. Part of a network of more than 100 CCI schools throughout North America, WyoTech offers an ideal setting to positively impact the lives of students. Our campus team members help students train for successful careers in the automotive, diesel, motorcycle, marine, and electrician fields. We’re currently seeking bright, energetic and motivated people with a desire to make a difference and change lives.
Summary:
Establish and maintain relationships with enrolled students and parents throughout their enrollment period with emphasis on consistent and superior customer service. Functions as a student financial aid planner. Assists and coordinates with the student and parent to complete all pre-start requirements on a deadline driven timeline.
General Duties:
* Assists students and their parents to fund their education through Title IV funds and Alternative Loans.
* Assist students and parents to complete all required FA documents, loan documents, and other required forms.
* Assist students to select and secure housing at their respective campus.
* Assist students with all other pre-start requirements to include travel and transportation, area information, registration, etc.
* Encourage students to attend school and discourage cancellation.
* Provide up-to-date campus product information to include curriculum, conduct code, events, etc.
* Coordinate with the assigned Admissions Representative to overcome student attendance barriers and issues.
* Maintain positive working relationships with campus-based contacts.
* Enter and maintain accurate and timely notes in student database.
* Maintain daily tracking that reports student progress throughout the process and share with Admissions Rep as requested.
* Meet or exceed show rate targets as established.
* Perform other duties and responsibilities as assigned.
Requirements
* Must be flexible to work at the convenience of the customer which includes evenings and weekends.
* Bachelor or Associates Degree preferred.
* Title IV, finance, customer service, and/or sales background experience required.
* 1 to 3 years relevant experience, or an equivalent combination of education and experience.
* Must possess a robust customer service passion and mentality with a customer centric focus with excellent negotiation and problem solving abilities.
* Must possess high energy and be results driven with strong organizational skills and the ability to prioritize deadlines.
* Must be highly motivated and a team player.
* Must possess the ability to effectively communicate orally and in writing, a strong work ethic, and the ability to show professionalism at all times.
* Bilingual - English/Spanish a plus.
* Intermediate knowledge of Word, Excel, Outlook and database programs as well as skill maneuvering the internet.
CCI offers competitive compensation and an excellent benefit package including a comprehensive healthcare program and a 401k plan. Qualified candidates ONLY - apply online for consideration and the potential opportunity to work with a dynamic and growing company.
Tempe, AZ
Tempe, Arizona
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